> For the complete documentation index, see [llms.txt](https://support.cregis.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.cregis.com/3.-wallet-and-risk-control/transaction/transaction-resend.md).

# Transaction Resend

Solana transactions may fail due to network congestion or insufficient gas fees. Since the Solana blockchain does not provide a rollback mechanism for failed transactions, transactions must be manually resent. Please note that the funds and gas fees from the original transaction will remain frozen. To resend a transaction, <mark style="color:green;">**ensure your account has sufficient balance**</mark>. For assistance, please contact us at <mark style="color:green;">**<support@cregis.io>**</mark>.

**Steps to Resend a Transaction:**

1. If a Solana transaction remains in a "pending confirmation" state for over 5 minutes, the system will display a "<mark style="color:green;">**Resend**</mark>" button.<br>

   <figure><img src="https://3263384427-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fg3NzJ0yGNKhTsgI2zNjK%2Fuploads%2F4K4X4BCRtoZGS1zF966T%2Fimage.png?alt=media&amp;token=f3f376ed-ffef-4fcb-9579-3be46d1c3dde" alt=""><figcaption></figcaption></figure>
2. Click the button to enter the resend interface, where transaction details, including the gas fee, will be displayed. Click "Confirm" to proceed.\ <mark style="color:green;">**Note: Funds from the original transaction are frozen, and insufficient account balance will prevent further action.**</mark><br>

   <figure><img src="https://3263384427-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fg3NzJ0yGNKhTsgI2zNjK%2Fuploads%2FjN13Wx1en5LIiz9CS52u%2Fimage.png?alt=media&amp;token=37043f0b-a322-491b-93d2-ebf7d029c7b5" alt=""><figcaption></figcaption></figure>
3. Complete identity verification after clicking "Confirm."<br>

   <figure><img src="https://3263384427-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fg3NzJ0yGNKhTsgI2zNjK%2Fuploads%2F6jUG9IKZPhzzufAH2k5s%2Fimage.png?alt=media&amp;token=0e55a52f-d836-45c0-988b-399db19ca7fe" alt=""><figcaption></figcaption></figure>
4. Once the transaction is successfully resent, a notification will appear. After the transaction is completed, the funds from the previous transaction will be unfrozen, and the <mark style="color:green;">**gas fee will not be deducted**</mark>.<br>


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