# Security

## Google 2FA

If you want to reset your Google authenticator, you can click"Reset" under the Google Authenticator. Then you will need to finish a verification by previous google authenticator or email.

<figure><img src="/files/AaQcoIt7qS09IbeYAt1p" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/XPWNvrRVxANAbM6RWUT9" alt=""><figcaption></figcaption></figure>

After finished the verification, you can view the secret key and the QR code. You can scan the QR code or copy the secret key to your device, and add it to the Google Authenticator. After that, you need to input the new Google verify code for final confirmation.

<figure><img src="/files/NwCySbhGXbd5R6Nnb0Tc" alt=""><figcaption></figcaption></figure>

## Email

You can edit your email below. Click "Reset" and then you will need to finish a verification by previous google authenticator or email.

<figure><img src="/files/T4O1691eqfUge8dWfCIa" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/MzI9E1zfBY1TqVrNaSSy" alt=""><figcaption></figcaption></figure>

After verification, you can enter the new email and click "Submit".

<figure><img src="/files/SHXizwuYECVjRbGpigGU" alt=""><figcaption></figcaption></figure>

A verification code will be sent to your new email and you need to enter the code in Cregis for verification.

## Transaction Password

You can reset your transaction password below.

<figure><img src="/files/d6uLsFsIqXFoEnLByxhG" alt=""><figcaption></figcaption></figure>

You can enter your new password and click "Submit". Please note that your password must fulfill these conditions:

* Between 8 to 16 characters
* Only allow uppercase letters, lowercase letters and numbers

<figure><img src="/files/Z9SSTY66Vx4X5QjjisPO" alt=""><figcaption></figcaption></figure>

After clicking submit, you need to enter Google 2FA verification code. Your password would be reset successfully after finishing the verification.

## Device

You can check your login device below. It will show your device ID and Cregis version. You can also view the login record including login time and IP address.

<figure><img src="/files/fAPzhTakjHjB7qIm3892" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/9YnRhHJlQPpJSI5M8mXb" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://support.cregis.com/account-management/interactive-blocks.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.