您可以通过以下链接查看该卡段的国家和地区限制，目前仅提供英文版本。

卡概览

卡费详情

卡費用

以下所有費用均以美元（$）計算。

Cregis卡是一种结合传统信用卡功能与区块链技术的支付工具。

• 即时转换：用户可直接将加密货币转换为法定货币并加载至卡片上，即时支付，无需额外的提现步骤，使资金更加灵活。

• 团队财务管理：Cregis提供团队卡功能，企业或组织可为成员发放个人卡片，通过内部系统监控开支，实现财务管理和费用审核的透明性与灵活性。

• 无缝支付整合：Cregis加密卡支持多种支付方式，包括Apple Pay、微信支付和支付宝，极具多功能性，日常使用便捷，提供类似传统信用卡的体验。

假设您的目的地是阿拉伯联合酋长国（AE）

在创建团队Cregis卡之前，请确保您正在使用团队创建者账户并已完成。

然后，您可以将卡片分配给团队成员。

分配成员后，您可以填写卡片信息，包括名字、姓氏和电话号码。

虚拟卡

提交申请后，系统会计算卡片发行费用。您需要在30分钟内支付费用，否则申请将失败。

实体卡

若选择创建实体卡，您需要填写实体卡的运送信息。

填写运送信息后，系统会计算包含运费的卡片发行费用。请在30分钟内完成支付，否则申请将失败。

开卡费支付方式

我们提供三种支付方式以支付Cregis卡的发行费用。

• 团队账户余额：请确保账户余额充足。您可以参考此处进行团队账户充值。

• Cregis钱包支付：使用团队的Cregis钱包支付卡片发行费用，需事先创建钱包。您可以参考此处了解钱包创建。

• 二维码支付：二维码支付允许您使用任何钱包扫码支付发行费。选择支付货币和网络后，将显示二维码和地址。

卡BIN：493728 禁止的MCC列表

• 4829 资金转账

• 6010 金融机构，手动现金发放

• 6011 金融机构，自动现金发放

• 6012 金融机构 - 商品、服务和债务偿还

• 6051 非金融机构 - 外币、汇票、旅行支票、债务偿还

• 6540 POI资金交易（不包括MoneySend）

• 7273 约会和陪伴服务

• 7995 博彩，包括彩票、赌场筹码、场外投注

• 9223 保释和保证金支付

卡BIN：440872 总交易额不得超过1亿美元 禁止的MCC列表

• 4829 汇票 -- 电汇

• 6010 金融机构 - 手动现金发放

• 6051 准现金

• 7800 政府经营的彩票

• 7801 政府许可的赌场（线上博彩）

• 7802 政府许可的赛马/赛狗

• 7995 博彩、赌注、彩票、赌博票或筹码

• 9754 赌博 - 赛马、赛狗 - ST彩票

• 7994 电子游戏厅/场所

• 7321 消费者信用报告机构

• 4899 有线和其他付费电视服务

條款與細則

條款與細則以英文版為準。

Introduction

The following terms and conditions (“Terms”) are an agreement between you and Cregis that governs your access to and use of your Cregis Card through Apple Pay. By registering to add Cregis Card for use in Apple Pay on your Apple Devices, or allowing another cardholder to add a Cregis Card linked to your Card Account for use in Apple Pay on their Apple Devices, you agree that you have read, understood, and accepted all of the Terms contained herein and to use your Cregis Card in accordance with these Terms. If you do not agree with any of the following Terms, you must cease all access to, or use of your Cregis Card in connection with, Apple Pay and/or remove any Cregis Card linked to your account from Apple Pay. These Terms shall be read in conjunction and in addition with the Cregis Card Program Account Agreement (“Agreement”) associated with each Cregis Card available on the Cregis’s website. It is important that you read these Terms and the Agreement together. In the event of any inconsistency between the provisions of these Terms and the Agreement relating to your access to or use of Cregis Pay through Apple Pay, the provisions of these Terms shall prevail.You also acknowledge that your use of Apple Pay is subject to the terms and conditions set forth by Apple with respect to the use of Apple Pay, which will not change or override these Terms.

Eligibility / Enrollment

Apple Pay is available to Cregis Card cardholders for the purposes of purchasing goods and services with an eligible Apple Device at near field communication (“NFC”) enabled merchants and/or an online merchant, who accepts Apple Pay as a form of payment.

To add your Cregis Card to Apple Pay, you must register your Cregis Card through Apple Pay via Cregis’s application or by directly scanning or entering the Cregis Card details manually on Apple Pay wallet (“Apple Pay Card Registration”). You may be required to take additional steps to authenticate yourself before your Cregis Card is added to Apple Pay, including providing the correct one-time password (“OTP”) which will be sent to you by us via SMS on your registered mobile number with us (“Additional Authentication”). Your enrolment will be declined if the Cregis Card is not eligible for this service, you failed the authentication process, or if your Cregis Card or the underlying Card Account is not in good standing or conducted in a proper or satisfactory manner as determined by us at our absolute discretion. Apple Pay may also limit the number of Cregis Cards that you may store in a single Apple Device from time to time which we cannot control. We may, however, limit the number of Apple Devices in which the same Cregis Card can be stored from time to time and you should refer to our latest communications regarding such a limit.

For a Program Account which contains multiple Cregis Cards issuance, each Cregis Card shall be regarded as separate, and thus be subject to a separate Apple Pay Card Registration and Additional Authentication individually.

By adding your Cregis Card to Apple Pay, a unique numerical identifier different from your Cregis Card number (“Device Card Number”) will be allocated for the purpose of making purchases and receiving refunds through Apple Pay. Due to the manner in which Apple Pay operates, you may need to present your Apple Device to a merchant when you return an item purchased using Apple Pay on such an Apple Device.Once a Cregis Card is added to Apple Pay, you can use Apple Pay to authorise transactions on a Card Account. This is done by using the relevant Apple Device in place of a Cregis Card at a contactless payment terminal or in an application on an Apple Device.

Renewal of your Cregis Card upon expiry or replacement of the damaged Cregis Card will not affect your use of the same Cregis Card enrolled for Apple Pay, whether or not you have activated the renewed or replacement Cregis Card.

Your use of Cregis Cards through Apple Pay

YYou must keep your Apple Device safe or secure, by locking it when not in use or when it is unattended and/or by installing up-to-date anti-malware or anti-virus software on it (wherever applicable), including ensuring that the device is not modified contrary to the software or hardware guidelines of the manufacturer or intentionally disabling the device’s hardware or software controls (commonly referred to as “jailbreaking”). You acknowledge and agree that the use of a modified device to use your Cregis Card in connection with Apple Pay is expressly prohibited and constitutes a violation of these Terms, and is grounds for us to deny your access to your Cregis Card through Apple Pay.

You must also ensure that your passcode or personal identification number that is required to allow you to use your Apple Device to access and use your Cregis Cards to make purchases through Apple Pay is kept secure in the same way as a cardholder would for a banking password or PIN, including but not limited to, by:

• Not disclosing or sharing to anyone;

• Not carrying a record of it with an Apple Device or anything liable to be stolen with an Apple Device (unless a reasonable effort is made to protect the security of the device);

• Not choosing an easily guessable passcode such as the cardholder’s date of birth or a recognisable part of the cardholder’s name; and

• Not acting with negligence in failing to protect the security of the passcode.

You must take all steps and prevent any fraud, loss or theft in respect of your Apple Device or any of your Cregis Card in connection with the use of Apple Pay.

If biometric identifiers are registered on your Apple Device and are used to identify you or be used to grant access to and use your Cregis Card for Apple Pay, you must not save a third party’s biometrics such as fingerprint (biometric information) on the device. In the event a third party’s biometrics are saved on the device, whether now or in the future, and such biometric details can be used to grant access to the device to access and use your Cregis Card, you understand, acknowledge and agree that you will be taken to have authorised that person to transact on your behalf and the relevant transactions will be charged to your Cregis Card, to which you shall be responsible and liable for the same.

If you enrol for biometric verification such as fingerprint identity (“Touch ID”), personal identification number or passcode on Apple Pay, the collection, storage, enrolment and access to Apple Pay using your biometric information, personal identification number or passcode will be made using the technology on your Apple Device. Accordingly, when you log into Apple Pay and choose to be verified using the technology on your Apple Device, your fingerprint or any other biometric information, personal identification number or passcode will be matched and verified against your device’s technology. Accordingly, you acknowledge that we have no control over the technology on the Apple Device, the availability, capability, verification method, security and integrity of the Apple Device and cannot be held responsible for transactions effected using Apple Pay and authorized using any biometric information or personal identification number or passcode. You should therefore assess if the Apple Device’s manner of verification and risks associated with such use is acceptable to you.

The use of Apple Pay is at your own discretion. You are not obliged to use Apple Pay in connection with any of your Cregis Cards. Accordingly, you agree that the access and use of your Cregis Card on Apple Pay will be considered as authorized by you and you shall be responsible and liable for the same. If you share your passcode with any other person, you are taken to have authorized that person to transact on your account using Apple Pay. This means that any Apple Pay transaction initiated by that person using the fingerprint or passcode will be authorized by you and the clauses of the Agreement which deals with unauthorized transactions will not apply. If your Apple Device is lost or stolen, any biometric information or personal identification number or other passcode is compromised or used or your Cregis Card has been used through Apple Pay without your permission, you must notify us immediately and if we so require, furnish to us a statutory declaration in such form as we specify and/or a police report and/or any other information we may reasonably require. You are liable for all unauthorized use of your Cregis Card in connection with Apple Pay until you notify us unless we determine, at our sole discretion, that: (i) you have fully complied with these Terms (including, but not limited to the safety precautions) and you notified us without delay, (ii) you assist in the investigations and recovery, and (iii) we are satisfied that such unauthorized transactions are not due to your wilful misconduct and/or gross negligence and that you have not acted fraudulently.

You agree and acknowledge that the transaction history displayed in Apple Pay in connection with the use of your Cregis Card in Apple Pay solely represents our authorization of your Apple Pay transaction using that particular Apple Device and does not reflect any post authorization activity, including but not limited to clearing, settlement, foreign currency exchange, refunds, returns or chargebacks.

Accordingly, the purchase amount, currency, and other details for your Apple Pay transaction history in connection with use of your Cregis Card in Apple Pay may not match the transaction amount that is ultimately cleared, settled, and posted to your Cregis Card statement of account. If there is any inconsistency between your Cregis Card statement of account and transaction history displayed in Apple Pay, your Cregis Card statement of account shall prevail, and you will remain liable to us for the amounts set out on your statements.

Fees and charges

All applicable fees, interests and charges that apply to your Cregis Card pursuant to the Agreement are available and provided on our website and will continue to apply after you have registered your Cregis Card with Apple Pay. We currently do not impose any additional fees for using your Cregis Card through Apple Pay, but we reserve the right to do so in the future, and such fees shall be disclosed to you in accordance with the Agreement and applicable laws.Your telecommunications carrier or provider and other third parties (such as Apple) may impose charges, limitations, and restrictions which might affect your use of your Cregis Card through Apple Pay (such as data usage or text messaging charges imposed on you by your carrier) and you are solely responsible for all such charges, limitations, and restrictions. You shall not engage in any illegal activities through Apple Pay.

Personal Data

You agree that we may collect, transmit, store, and use technical, location, and login or other information about you and your use of your Cregis Card through Apple Pay. We may also collect information relating to your Apple Device (including app version, device type and model, operating system and security information such as whether you have obtained root access):

• To ensure your Cregis Card properly functions in Apple Pay;

• For security purposes and to identify fraud;

• For Cregis to better provide assistance to you; and

• To tell you about other products or services that may be of interest to you.

You acknowledge that (i) Apple, the provider of Apple Pay technology that supports your Cregis Card in Apple Pay, as well as its subcontractors, agents, and affiliates, and (ii) the applicable payment network branded on your Cregis Card (i.e., Visa) as well as subcontractors, agents, and affiliates of such payment networks, will have access to certain details of your transactions made with merchants via use of your Cregis Card through Apple Pay in and/or for the purposes of (1) performing its obligations hereunder; (2) providing you with relevant transaction data; (3) detecting and addressing fraud; (4) complying with applicable laws and regulations; (5) responding to inquiries made pursuant to court orders or by regulators; (6) managing, making product enhancement to, and/or promoting the use of Apple Pay; and (7) creating business and/or technical performance reporting. You acknowledge that the use, storage and disclosure of any personal information provided by you directly to Apple, the applicable payment network branded on your Cregis Card (i.e., Visa), or other third parties supporting Apple Pay, will be governed by the privacy policy of such party.

Suspension / Termination

If you want to remove your Cregis Card from Apple Pay, you must follow the procedures adopted by Apple and remove your Cregis Card from Apple Pay on your Apple Device. You may also terminate the use of your Cregis Card through Apple Pay by contacting us directly at our call centre.We may suspend, block, or terminate your use of your Cregis Card through Apple Pay, at any time, without notice and for any reason, including without limitation if you have breached these Terms, the Agreement, or if we suspect fraudulent activity or as a result of inactivity on your Cregis Card, or as required by Apple or applicable laws. You understand and agree that we will not be liable to you or any third party for blocking or termination of your use of your Cregis Card through Apple Pay. You may not use your Cregis Card in connection with Apple Pay after your Cregis Card has expired, or after your use of a Cregis Card in connection with Apple Pay has been suspended or terminated.

Disclaimers / Liability

Apple Pay is provided by Apple and accordingly, we make no representations, warranties, or guarantees whatsoever about the Apple Pay services or technology, and we shall not be liable for any loss or damages of any kind (whether direct, indirect, special, incidental or consequential, and including but not limited to loss of profits, business, or goodwill) in connection with your use of Apple Pay, or your use of Cregis Cards in connection with Apple Pay. We do not have control over the functions and operations of Apple Pay, or the technology Apple has built into the Apple Device and thus we are not responsible for any failure, error, malfunction, or unavailability of Apple Pay, or your inability to use Apple Pay for any transaction, or for any loss or damage to your Apple Device or any loss, theft or compromised information, including without limitation your card account details.

In no event shall we be liable for any special, indirect, or consequential damages, or any other damages of any kind, including, but not limited to loss of profits, revenue, or business, whether based in contract, tort, or otherwise, arising out of or in any way connected with your use of Apple Pay.

Changes to Terms and Conditions

We may amend at any time these Terms, by providing reasonable prior notice to you. We may revise these Terms at any time by updating this posting. You are bound by such revisions and should therefore visit our website to review the current Terms from time to time.

Intellectual Property

All intellectual property rights including all patents, trade secrets, copyrights, trademarks and moral rights (collectively, “Intellectual Property Rights”) in Apple Pay (including text, graphics, software, photographs and other images, videos, sound, trademarks and logos) are owned either by Apple, us, our licensors or third parties. Nothing in these Terms gives you any rights in respect of any intellectual property owned by Apple, us, our licensors or third parties and you acknowledge that you do not acquire any ownership rights by adding your Cregis Card to, or using your Cregis Card in connection with, Apple Pay.Apple, Apple Pay are trademarks of Apple Inc., registered in the U.S. and other countries and regions.

Disclaimers of warranty

Apple Pay is provided by Apple, and without warranty from us. You acknowledge and agree that from time to time, your use of the Cregis Card in connection with Apple Pay may be delayed, interrupted or disrupted for an unknown period of time for reasons we cannot control. Neither we nor our affiliates will be liable for any claim arising from or related to use of your Cregis Card through Apple Pay due to such delay, interruption, disruption or similar failure.

You acknowledge that we are not party to the terms and conditions for Apple Pay between you and Apple and we do not own and are not responsible for Apple Pay. We are not providing any warranty for Apple Pay. We are not responsible for the performance, maintenance or other support services for Apple Pay and shall not be responsible for any other claims, losses, liabilities, damages, costs or expenses with respect to Apple Pay, including, without limitation, any third party product liability claims, claims that Apple Pay fails to conform to any applicable legal or regulatory requirement, claims arising under consumer protection or similar legislation, and claims with respect to intellectual property infringement. Any inquiries or complaints relating to the use of Apple Pay, including those pertaining to Intellectual Property Rights, should be directed to Apple.

We do not recommend, endorse or make any representation or warranty of any kind regarding the performance or operation of your Apple Device. You are responsible for the selection of an Apple Device and for all issues relating to the operation, performance and costs associated with such Apple Device.

Limitation of liability

To the maximum extent permitted by applicable law, in no event shall we, our processors, suppliers, or licensors (or their respective affiliates, agents, directors, and employees) be liable for any direct, indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, or other Intangible losses, that result from the use of, inability to use, or unavailability of Apple Pay, including your use of Cregis Card in connection with Apple Pay.

To the maximum extent permitted by applicable law, we, our processors, suppliers, and licensors (and their respective affiliates, agents, directors, and employees) assume no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of Apple Pay, including your use of your card in connection with Apple Pay; (iii) any interruption or cessation of transmission to or from Apple Pay; (iv) any bugs, viruses, Trojan horses, or the like that may be transmitted to or through Apple Pay by any third party; (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through Apple Pay; and/or (vi) user content or the defamatory, offensive, or illegal conduct of any third party.

Indemnity

You will indemnify, defend, and hold us (and our employees, directors, agents, affiliates and representatives) harmless from and against any and all claims, costs, losses, damages, judgments, tax assessments, penalties, interest, and expenses (including reasonable attorneys’ fees) arising out of any claim, action, audit, investigation, inquiry, or other proceeding instituted by a person or entity that arises out of or relates to: (a) any actual or alleged breach of your representations, warranties, or obligations set forth in these Terms, including any violation of our policies; (b) your wrongful or improper use of Apple Pay, including wilful misconduct or fraud; (c) your violation of any third-party right, including without limitation any right of privacy, publicity rights or Intellectual Property Rights; (d) your violation of any law, rule or regulation of Hong Kong or any other country; (e) any access or use of Apple Pay by any other party with your Touch ID or personal identification number or passcode or other appropriate security code, and (f) any change in law, regulations, guidelines or official directive or circulars which has an effect on the Cregis Card or Apple Pay, and the same may be debited to your Cregis Card and/or shall be paid by you on demand.

Representation and warranty

You represent and warrant to us that: (i) to the extent you identified a name at registration, the name identified by you when you registered your Cregis Card to be added to Apple Pay is your name; (ii) you are the cardholder of all Cregis Cards you add to Apple Pay; (iii) you and all transactions initiated by you or using any of the Cregis Cards added to Apple Pay will comply with all laws, rules, and regulations applicable to you, including any applicable tax laws and regulations; (iv) you have the authority to authorize the receipt of notices, calls and text messages from us at the phone number you provide, (v) you will not use any of your Cregis Card through Apple Pay for any fraudulent undertaking or in any manner so as to interfere with the operation of Apple Pay; (vi) you will not permit any use of your Cregis Card through Apple Pay by any third party; and (vii) your use of your Cregis Card in connection with Apple Pay will comply with these Terms.

Removal of your Cregis Card from Apple Pay

You shall follow the instructions from Apple Pay to remove your Cregis Card from Apple Pay if you no longer wish to use your Cregis Card through Apple Pay. You should also ensure that any Cregis Card is removed from your Apple Device before the disposal of such Apple Device. Removal of your Cregis Card from Apple Pay will not terminate your Cregis Card unless you also choose to terminate such in accordance with the terms of the Agreement.

Severability

If any provision or part of a provision of these Terms is illegal, invalid or unenforceable, it will be severed from these Terms and the remaining provisions (or parts of provisions) will continue in full force and effect.

Governing Law

The same laws that govern the Agreement shall govern these Terms.

Definitions

In these Terms, all capitalised words or expressions used shall be defined and carry the same meaning as stated in the Definition section of the Cregis Card Program Account Agreement (“Agreement”) except for the following words defined below:

“Apple Device” means any devices that supports any of the operating systems released by Apple (e.g., iOS, MacOS, watchOS etc.), which Cregis determines, at its sole discretion, is eligible for the registration of Cregis Card to be used in Apple Pay. Any devices that are modified contrary to the software or hardware guidelines of the manufacturer, including by disabling hardware or software controls (commonly referred to as “jailbreaking”), are not eligible for the registration of Cregis Card to be used in Apple Pay.

“Apple Pay” means the mobile payment and digital wallet service created by Apple that lets users make payments using certain devices which support the operating systems released by Apple and credit cards or debit cards registered on such Apple Devices.

“Cregis”, “we” or “us” means Raiz Technology Limited and its subsidiaries.

“You” means the Company of the Program Account related to the Cregis Card which has been added to the Apple Pay digital wallet on any Apple Device and, as the context requires, includes any relevant Authorized User.

在申请加密货币卡之前，用户必须完成身份验证。个人空间的申请需要进行个人身份验证（KYC），而团队空间的申请则需要进行企业验证（KYB）。

企业验证（KYB）流程：

1. 导航至“团队安全”页面，找到企业认证，点击“认证”。

1. 开始填写相关信息，阅读《用户隐私声明》后点击同意并提交，审批流程预计需要2－3个工作日。请注意，完成KYB后您将无法更改所填写的信息。

个人身份验证（KYC）流程：

1. 导航至“加密卡”页面，点击“实名认证”。

1. 开始填写相关信息，阅读《用户隐私声明》后点击同意并提交，审批流程预计需要2－3个工作日。请注意，完成KYC后您将无法更改所填写的信息。

在创建团队Cregis卡之前，请确保您已完成KYC认证。

首先，您需要设置卡片信息。卡片类型提供虚拟卡和实体卡两种选择。选择卡段后，该卡段的相关信息将显示。

接着，您需要提供持卡人信息。

虚拟卡

提交申请后，系统会计算卡片发行费用。您需要在30分钟内支付费用，否则申请将失败。

实体卡

若选择创建实体卡，您需要填写物流信息。

填写物流信息后，系统会计算包含运费的卡片发行费用。请在30分钟内完成支付，否则申请将失败。

我们提供两种支付方式以支付Cregis卡的发行费用：

• Cregis钱包支付：使用团队的Cregis钱包支付卡片发行费用，需事先创建钱包。您可以参考此处了解钱包创建。

• 二维码支付：二维码支付允许您使用任何钱包扫码支付发行费。选择支付货币和网络后，将显示二维码和地址。

若实体卡遗失、被盗或损坏，请立即冻结卡片，然后申请补发。

在加密卡主页点击“申请补发卡”。申请补发卡时，您需要填写信息，包括原因、收件人和地址详细信息。系统默认会填入初始设置中的运送信息，但用户可以根据需要进行修改。

补发卡支持两种选择：更改卡片信息（PAN、CVV、到期日）或保留原始卡片信息。

点击“冻结卡片”后，系统会显示验证提示，需完成电子邮件和Google验证。

完成冻结验证后，进入支付页面。与初次开卡相同，支持三种支付方式。补发卡的费用等于卡片发行费和运费的总和。详情请参考物流价格表和费用清单。

若选择使用团队账户支付，成功付款后，卡片发行费将从团队账户中扣除。

若选择使用Cregis钱包或二维码支付，您需等待链上交易确认。链上支付的等待时间为30分钟。若在30分钟内未收到付款，补发卡申请将自动取消。

点击“申请补发卡”按钮可查看当前状态。若状态为“已付款，待确认”，则会跳转至申请页面；若状态为“已付款，待出货”，则会跳转至物流页面。

请注意，申请补发卡后，收到的实体卡需重新激活才能使用。

1. 实体卡必须先激活才能使用。只有持卡人或团队创建者可以激活实体卡。您可以直接点击“激活”开始激活流程。然后，您需要输入可以在实体卡信件中找到的激活码。

1. 接着，您需要设置取款或使用芯片交易的密码。

1. 点击“确认”，即可成功激活您的卡片。

您可以在「管理」->「角色」页面管理团队的角色。

在角色管理页面，您可以新增角色并编辑角色的权限。关于 Cregis 卡的功能权限包括以下内容：

• 查看卡片数据

• 查看所有卡片

• 充值

• 编辑卡片信息

• 查看 CVV

• 创建加密卡

冻结您的 Cregis 卡

1. 进入加密卡界面点击锁定图标。

1. 点击冻结卡片图标后，系统会要求您再次确认。请点击“确认”。

1. 在冻结卡片之前，您需要先完成身份验证，然后点击“确认”。

成功冻结卡片后，您将收到电子邮件和应用内通知，提醒您的卡片已被冻结。此外，加密卡界面上会显示提示，提醒您在使用前需要解冻卡片。

解冻您的 Cregis 卡

1. 进入加密卡界面点击锁定图标。

1. 点击图标后，系统会要求您再次确认。请点击“确认”。

1. 在解冻卡片之前，您需要先完成身份验证，然后点击“确认”。

通过验证后，卡片解冻成功。

您可以点击下方的图标查看卡片设置。

在此页面，您可以查看卡片费用、使用情境以及卡片详细信息。

您可以在卡片标题旁找到编辑按钮。请记得在编辑后保存更改。

配送时间

• 每周截单时间：

  • 夏令时间：每周五下午4:20前（香港时间）= UTC 早上8:20

  • 标准时间：每周五下午5:20前（香港时间）= UTC 早上7:20

• 原则：所有于当周截单时间前提交的卡片订单，将在次周交付给您指定的收件人。

• 示例：

  • 所有于截单时间前提交的实体卡申请将于次周一处理。例如，根据物流时程表，若香港需5天操作时间和8天运输时间，客户将于13天（5+8）后收到卡片，从周一开始计算。

  • 若客户于截单时间后申请，则需多等一周才会开始处理。举例来说，若于7月6日（周六）申请，其申请将延至次周一（7月15日）处理，13天的计算将从7月15日开始。

**所有费用均以美元计价。**每次配送费用将根据地址和数量有所不同，分为三个主要类别。详情请参考以下清单：

创建后您无法编辑 Cregis 持卡人姓名，但您可以编辑内部使用的卡片名称。

卡片设置 您可以点击图标查看卡片设置。

在设置中可以查看哪些信息？

您可以在卡片设置中查看开卡费、充值费和交易费。更多费用详情可以参考 Cregis 卡价目表。此外，您还可以查看以下信息：

• 卡片标题：您为卡片命名的标题

• 持卡人：您的 Cregis 账户用户名

• 名称：显示在您的 Cregis 卡上的名称

• 卡片类型：您的卡片类型（虚拟卡 / 实体卡）

• 发卡机构：发行此卡的公司，通常为 VISA 或 MASTER

• 货币：卡片发行的本地货币

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您无法删除 Cregis 卡，但如果您想停用它，可以选择冻结您的卡片。您可以参考查看如何冻结卡片。

用户可以创建的虚拟卡数量没有上限。Cregis 卡为企业主提供灵活的卡片功能与 Cregis 资产管理界面，方便管理支出。作为 Cregis 卡用户，您可以根据需求生成任意数量的虚拟卡。使用 Cregis 卡简化公司支出管理并赋能您的员工。

“确认中”状态表示卡商尚未与商户进行结算。由于每个商户与卡商的协议不同，有时需要更长时间来确认，通常结算时间不会超过30个工作日。

如果您怀疑账户上出现了欺诈交易，请立即联系客户服务团队，电子邮件：[email protected]。您提供的信息和证据将作为支持您争议的重要文件，是我们处理案件所必需的。

如果您怀疑账户上出现了欺诈交易，请立即联系客户服务团队，电子邮件：[email protected]。您提供的信息和证据将作为支持您争议的重要文件，是我们处理案件所必需的。

1. 交易详情

   1. 订单号码

   2. 交易时间

   3. 交易金额

   4. 商户名称

   5. 商品名称

2. 持卡人信息

   1. 持卡人注册的电子邮件

   2. 持卡人全名

   3. 账单地址

3. 卡片详情

   1. 卡号（后四位）

   2. 到期日

4. 争议原因

   1. 提供清晰且详细的争议原因说明（例如：未授权交易、账单错误、未收到商品/服务等）

5. 支持文件

   1. 任何支持争议的证据（如收据、发票、电子邮件、运送/追踪信息、取消证明等）

6. 与商户的沟通记录

   1. 尝试与商户直接解决问题的文件（如电子邮件、信件、聊天记录等）

7. 对账单或交易历史

   1. 显示争议交易的信用卡对账单或交易历史副本

8. 警方报告或宣誓书（如适用）

9. 事件时间线

   1. 一个清晰、按时间顺序排列的事件时间线，以描述导致争议的过程。

一旦我们收到所需的信息，专属团队将仔细审查案件。在确认持卡人提交的争议请求后，我们将迅速与 Visa/Master 展开争议处理流程。

我们理解当您的卡片交易被拒绝时会感到非常沮丧。为帮助您排除问题，以下是一些建议：

• 确保您的卡片已被激活。

• 检查是否有公司管理员设置的消费限制。

• 确认您的卡片未被冻结。

此外，请查看 Cregis 发送的任何有关交易的电子邮件通知。如果您收到通知，将会包含拒绝交易的原因。

常见的拒绝消息：

• 资金不足 您的 Cregis 卡的总余额或子卡余额不足以支付此次交易。请在尝试大额交易前，检查仪表板上的卡片余额。

• EH 超时 付款处理时间超出预期。请在15分钟后再尝试进行交易。

如何处理未收到电子邮件通知的失败交易

有时候，您的供应商可能在交易到达我们系统前就拒绝了您的卡片交易。因此，您可能不会收到电子邮件通知，也无法在仪表板上看到交易记录。以下是一些建议的方法来帮助您完成交易：

• 移除自动填充：某些浏览器会保存您的信用卡信息并在结账时自动填充。然而，部分供应商可能会拒绝自动填充的交易。尽量手动输入卡号和详细信息。

• 关闭 VPN 连接：如果您的设备连接到虚拟私人网络（VPN），这可能会干扰交易。请尝试关闭 VPN 再重新尝试交易。

通过遵循这些步骤，您可能可以解决问题并成功完成交易。

Cregis Crypto Card 是一款预付卡，用户需在消费前进行充值。

1. 在您的加密卡界面上选择您的卡片，然后点击「充值」。

1. Cregis Crypto Card 支持两种充值方式：「链上充值」和「转账」。

• 链上充值：使用加密货币充值，系统会自动将其转换为法定货币并存入加密卡。

划转：您可以将团队账户中的馀额转入加密卡。请确保您拥加密卡充值权限。

1. 充值成功后，您可以查看充值记录，并点击进入以检查交易详情，包括充值的手续费。

线上交易

您可以点击“查看”来查看您的卡号和到期日。

若需查看CVV，您需要完成验证。

查看您的交易

您可以在加密卡页面查看所有卡片交易。点击交易即可查看详细信息。

Cregis卡是一种结合传统信用卡功能与区块链技术的支付工具。

• 即时转换：用户可直接将加密货币转换为法定货币并加载至卡片上，即时支付，无需额外的提现步骤，使资金更加灵活。

• 团队财务管理：Cregis提供团队卡功能，企业或组织可为成员发放个人卡片，通过内部系统监控开支，实现财务管理和费用审核的透明性与灵活性。

• 无缝支付整合：Cregis加密卡支持多种支付方式，包括Apple Pay、微信支付和支付宝，极具多功能性，日常使用便捷，提供类似传统信用卡的体验。

确认运送地址后，Cregis通常会在 14 天内将您的实体卡寄出。

香港地区的运送时间通常为 7-8 个工作日，而国际运送可能需要 12-14 个工作日。详情可参考我们的运送政策。

我们会从 [email protected] 发送重要的运送信息和更新至您的电子邮箱。此外，快递公司可能会通过您提供的电话号码联系您。请保持警觉，定期检查您的电子邮件、短信，并接听来电，以便随时了解任何海关问题或 Cregis 卡运送的最新状况。如需后续行动（如联系快递处理海关问题），请仔细按照电子邮件中的指示，以免包裹被销毁或退回。

如对卡片运送有任何疑问或需要协助，请随时联系我们的客服团队：[email protected]。我们的团队将竭诚为您确保顺利的实体卡寄送体验。

您的 Cregis 卡没有每日限额。如在交易过程中遇到任何问题，请随时联系客户服务团队：[email protected]。

不需要，Cregis 的加密卡不收取任何年费或隐藏服务费。完整的价格信息，请参阅我们的费用表以了解详情。

1. 打开 Apple 钱包，点击右上角的加号以添加新卡。

1. 点击“扣帳卡或信用卡”。

1. 选择“加入其他卡”。

1. 点击“继续”。

1. 您可以选择直接扫描实体卡，或手动输入卡片详情。

1. 输入完成后，点击“下一步”以确认添加卡片。

大多数 ChatGPT 服务需要使用美元卡进行支付。如果您使用的是非美元 BIN 的卡片，可能会被拒绝。若您需要订阅 ChatGPT 服务，我们建议开立 BIN 为 440872 的 Cregis 卡。此 BIN 发行于美国，并支持美元交易。