Once you confirm the shipping address, Reap will normally deliver your physical card within 14 days.
Hong Kong delivery typically takes 7-8 business days, while international delivery may take 12-14 business days. You could refer to our shipping policy for more details.
We will send important shipment information and updates to your email inbox from [email protected]. Additionally, the courier may contact you via the provided phone number for the shipment. It is crucial to remain vigilant and regularly check your emails, and messages, and answer calls to stay informed about any customs issues or updates on the Cregis Card shipment. If any follow-up actions are necessary, such as contacting the courier to resolve customs-related matters, please carefully follow the instructions provided in the email to avoid parcel destruction or return.
If you have any further questions or require assistance regarding your card delivery, please feel free to reach out to us at [email protected]. Our team is here to ensure a seamless delivery experience for your physical card.