# 回调查询

在日常操作中，如果由于业务平台的回调地址变更、不稳定网络等异常因素导致回调失败，订单状态未更新，可以在项目回调记录中查看并处理。

在Cregis客户端中点击“API” -> “历史回调”，这里可以查看与此项目相关的回调。

<figure><img src="/files/VdeEIWoz6IVkXAgPbqad" alt=""><figcaption></figcaption></figure>

如果出现异常回调则可点击“异常回调”查看记录，这里可以点击推单或忽略该异常回调

<figure><img src="/files/5OqOI8C8huD2gNTeOiId" alt=""><figcaption></figcaption></figure>

如需批量推单或忽略也可以点击左方的多选，然后再按下方确认操作。

<figure><img src="/files/lZtmOVJpzYEAG4BRFugD" alt=""><figcaption></figcaption></figure>

如果由于回调地址变更导致回调失败，请输入正确的回调地址并输入Google 2FA验证码进行验证。

<figure><img src="/files/lmbEyc8YSI7lYueVpIxH" alt=""><figcaption></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://support.cregis.com/cregis-wallet-guide/zh-cn/api/manual/callback_query.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.