# 丢失了助记词应如何安全处理？

当助记词发生遗失时，需要区分两种情况，理想的一种情况是，仍然有可以登录的账户，可以将资产通过拥有分片的成员，将助记词丢失的钱包内的资产转移走，后续使用另一个具有助记词的钱包继续使用。

当所有拥有该钱包分片的用户都无法进行转账时，换句话说即所有的账户都是硬件设备不可用了或者分片都删除了，这种既无助记词，也没有任何分片凭证的情况您是无法恢复资产的。因此我们强烈建议使用者需要妥善保管助记词，只要助记词在，任何情况下资产都不会遗失。


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