# 为什么我的钱包数据无法载入？

这种情况一般是由网络问题引起的，您可以首先检查您的网络是否正常。如果启用了 VPN，请关闭后重试。同时，您也可以在 Cregis 内切换 MPC 网络，操作步骤可参考以下图示：


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://support.cregis.com/cregis-wallet-guide/zh-cn/faq/wallet/why_cant_my_wallet_data_load.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.