# 查询订单相关记录

## 订单记录

1. 如需查阅订单记录，可在支付引擎内的「支付记录」查阅。

   <figure><img src="/files/T7NdhYHAffeSSi524vMq" alt=""><figcaption></figcaption></figure>

2. 点击记录可查看订单详情

   <figure><img src="/files/JMfp1mGBgM5JxfVsze6H" alt=""><figcaption></figcaption></figure>

3. 右上方的图标可导出订单记录

   <figure><img src="/files/hNlw9t3R4wZvNl0p8j5W" alt=""><figcaption></figcaption></figure>

## 结算记录

1. 如需查阅结算记录，可在支付引擎内的「结算记录」查阅。

   <figure><img src="/files/HsHhXgLJpoAXKd8cos7n" alt=""><figcaption></figcaption></figure>

2. 点击记录可查看结算详情

   <figure><img src="/files/pAn5zUd14AlQP64qlRuR" alt=""><figcaption></figcaption></figure>

3. 右上方的图标可导出结算记录

   <figure><img src="/files/PgwLf6YAGviXfc9rubPW" alt=""><figcaption></figcaption></figure>

## 异常支付单记录

1. 如支付在订单逻辑以外，异常支付单可在支付引擎内的「异常支付单记录」查阅。

   <figure><img src="/files/aVUxITbsq4mBIVr0LwvU" alt=""><figcaption></figcaption></figure>

2. 点击记录可查看异常支付详情

   <figure><img src="/files/HJzgAELaTnakN1760IhR" alt=""><figcaption></figcaption></figure>

3. 右上方的图标可导出结算记录

   <figure><img src="/files/cDqoGlUt5sd18IHxhpwG" alt=""><figcaption></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://support.cregis.com/cregis-wallet-guide/zh-cn/payment_engine/records.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.