> For the complete documentation index, see [llms.txt](https://support.cregis.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.cregis.com/cregis-wallet-guide/zh-tw/faq/security/diu-shi-le-zhu-ji-ci-ying-ru-he-an-quan-chu-li.md).

# 丟失了助記詞應如何安全處理？

當助記詞發生遺失時，需要區分兩種情況，理想的一種情況是，仍然有可以登入的帳戶，可以將資產通過擁有分片的成員，將助記詞丟失的錢包內的資產轉移走，後續使用另一個具有助記詞的錢包繼續使用。

當所有擁有該錢包分片的用戶都無法進行轉帳時，換句話說即所有的帳戶都是硬體設備不可用了或者分片都刪除了，這種<mark style="color:green;">**既無助記詞，也沒有任何分片憑證的情況您是無法恢復資產**</mark>的。因此我們強烈建議使用者需要妥善保管助記詞，只要助記詞在，任何情況下資產都不會遺失。


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