# 為什麼會出現分片不支持添加幣種？

區塊鏈內不同的幣種有不同的技術，新接入的鏈分片架構與原鏈可能會不兼容，因此需要重新計算分片才可以添加該幣種。遇上此情況時只需要重置分片便可以，重置分片的操作步驟可參考[這裡](/cregis-wallet-guide/zh-tw/wallet_and_transaction/shard.md#zhong-zhi-fen-pian)。

<figure><img src="/files/0ffsUcIklAEQfVb0Tj1M" alt=""><figcaption></figcaption></figure>


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