# 查詢訂單相關記錄

## 訂單記錄

1. 如需查閱訂單記錄，可在支付引擎內的「支付記錄」查閱。

   <figure><img src="/files/LMAGiAmfnnSkyJ8GmgnO" alt=""><figcaption></figcaption></figure>

2. 點擊記錄可查看訂單詳情

   <figure><img src="/files/qRpFoegPb3miK9cWbWUK" alt=""><figcaption></figcaption></figure>

3. 右上方的圖標可導出訂單記錄

   <figure><img src="/files/YaHZR2WdG8WKBQLZRxN7" alt=""><figcaption></figcaption></figure>

## 結算記錄

1. 如需查閱結算記錄，可在支付引擎內的「結算記錄」查閱。

   <figure><img src="/files/nfIws0SmY8YHLrRQjMu4" alt=""><figcaption></figcaption></figure>

2. 點擊記錄可查看結算詳情

   <figure><img src="/files/YfLou66NHASs5Ur1gkZT" alt=""><figcaption></figcaption></figure>

3. 右上方的圖標可導出結算記錄

   <figure><img src="/files/KGJmR3PNFlXxNqciJlU1" alt=""><figcaption></figcaption></figure>

## 異常支付單記錄

1. 如支付在訂單邏輯以外，異常支付單可在支付引擎內的「異常支付單記錄」查閱。

   <figure><img src="/files/8wg4eEUT4LrkwitRvnTa" alt=""><figcaption></figcaption></figure>

2. 點擊記錄可查看異常支付詳情

   <figure><img src="/files/UkmxQXGJmIlLosIPu3EZ" alt=""><figcaption></figcaption></figure>

3. 右上方的圖標可導出結算記錄

   <figure><img src="/files/ngtVixsLDLG90Ju9r6OK" alt=""><figcaption></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://support.cregis.com/cregis-wallet-guide/zh-tw/payment_engine/records.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.