# 查詢訂單相關記錄

## 訂單記錄

1. 如需查閱訂單記錄，可在支付引擎內的「支付記錄」查閱。

   <figure><img src="https://3200384756-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPoazW59IJbERNbp3S6uz%2Fuploads%2F9uo81Ksvipb5Ppvg9sKP%2Fimage.png?alt=media&#x26;token=2598898d-1af2-4a00-b9d1-8a44851f5c18" alt=""><figcaption></figcaption></figure>

2. 點擊記錄可查看訂單詳情

   <figure><img src="https://3200384756-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPoazW59IJbERNbp3S6uz%2Fuploads%2FgoGF5w23nULBZUVORVPv%2Fimage.png?alt=media&#x26;token=f6b00459-4c6f-4ede-b8c0-ba147257da50" alt=""><figcaption></figcaption></figure>

3. 右上方的圖標可導出訂單記錄

   <figure><img src="https://3200384756-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPoazW59IJbERNbp3S6uz%2Fuploads%2FKxiaB8ZhO6EXDIRrWvUd%2Fimage.png?alt=media&#x26;token=45b23e16-b7ef-4ef5-b421-2d89475d8080" alt=""><figcaption></figcaption></figure>

## 結算記錄

1. 如需查閱結算記錄，可在支付引擎內的「結算記錄」查閱。

   <figure><img src="https://3200384756-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPoazW59IJbERNbp3S6uz%2Fuploads%2FFrS92Hzii3vxcE8KLIx8%2Fimage.png?alt=media&#x26;token=40895f07-ef54-451f-8160-6052ea26167d" alt=""><figcaption></figcaption></figure>

2. 點擊記錄可查看結算詳情

   <figure><img src="https://3200384756-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPoazW59IJbERNbp3S6uz%2Fuploads%2FCmzd5kUHFAzgwL4kDlCU%2Fimage.png?alt=media&#x26;token=a004add2-79b2-41f1-afb2-55e6dac320b8" alt=""><figcaption></figcaption></figure>

3. 右上方的圖標可導出結算記錄

   <figure><img src="https://3200384756-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPoazW59IJbERNbp3S6uz%2Fuploads%2FFkeQqfj0z75V9x91R1h7%2Fimage.png?alt=media&#x26;token=aa055b69-d729-4cfe-bc46-54f495d2cfe5" alt=""><figcaption></figcaption></figure>

## 異常支付單記錄

1. 如支付在訂單邏輯以外，異常支付單可在支付引擎內的「異常支付單記錄」查閱。

   <figure><img src="https://3200384756-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPoazW59IJbERNbp3S6uz%2Fuploads%2FTTiFvBN69gfJnaqV8WsC%2F%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96%202025-11-05%20%E4%B8%8B%E5%8D%884.13.19.png?alt=media&#x26;token=8b4cf355-efc5-4a44-9ee2-af384f1e3f2e" alt=""><figcaption></figcaption></figure>

2. 點擊記錄可查看異常支付詳情

   <figure><img src="https://3200384756-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPoazW59IJbERNbp3S6uz%2Fuploads%2Fa74puHCu4pjpLnnnGjx1%2F%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96%202025-11-05%20%E4%B8%8B%E5%8D%884.41.10.png?alt=media&#x26;token=8c1c55f5-3b9e-4490-a5fe-d0be7a3cfcb1" alt=""><figcaption></figcaption></figure>

3. 右上方的圖標可導出結算記錄

   <figure><img src="https://3200384756-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPoazW59IJbERNbp3S6uz%2Fuploads%2FoTMm6Je9hczZZxZKZTUh%2Fimage.png?alt=media&#x26;token=ecf06f00-0f5f-4371-ad93-28de83e2a05e" alt=""><figcaption></figcaption></figure>
