> For the complete documentation index, see [llms.txt](https://support.cregis.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.cregis.com/faq/wallet-management/why-cant-the-member-see-the-shard-import-entrance-when-i-try-to-authorize-a-shard.md).

# Why Can’t the Member See the Shard Import Entrance When I Try to Authorize a Shard?

To authorize a shard to a member, ensure that the wallet creator has added the member to the wallet. You can find the operation entry here:

<figure><img src="/files/sr34ThCTBKbENLwqrpDc" alt=""><figcaption></figcaption></figure>

Once the member has been added to the wallet, you can proceed with the authorization. If the creator hasn’t completed the authorization process, the member <mark style="color:green;">**will not see the import option**</mark>. Detailed authorization steps can be found [here](/wallet-and-transactions/shard.md#authorize-a-shard-to-another-wallet-member).


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