> For the complete documentation index, see [llms.txt](https://support.cregis.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.cregis.com/terms-and-conditions/privacy-policy-and-personal-information-collection-statement.md).

# Privacy Policy and Personal Information Collection Statement

**1. Purpose of Collection**

The personal information collected is used and held by Cregis (referred to as Company”, “our”, “we”, or “us” in this part entitled “Privacy”) may be used for the following purposes: (a) to process your service request, payment instructions and the payment made by a third party payor; (b) to process the related services (c) to communicate with you; and (d) to meet disclosure requirements imposed by relevant law or regulatory authorities.<br>

**2. Classes of Transferees**

We may disclose all or part of your personal information to third parties (within or outside your location) for the purposes outlined above, including without limitation the following third parties: (a) third party service providers (including without limitation insurers, banks, lawyers, auditors/accountants, and other third party service providers or payment agencies who provide administrative, computer, payment, or other services to us to enable us to operate our business); (b) professional advisors; (c) regulators and government agencies; (d) law enforcement agencies; (e) the tribunals/Courts.\
We may transfer your personal information in connection with a transaction with another company that affects the control, governance, structure and/or management of all or a substantial part of our business, or if required to satisfy applicable legal or regulatory requirements. However, we will not disclose your Personal Information to any other third parties for direct marketing purposes without your consent.

**3. Consequence of failing to provide Personal Information**

Unless otherwise specified by us, it is mandatory for you to provide the Personal Information requested by us. In the event that any such Personal Information is not provided, we may be unable to provide you with the services or carry out the purposes outlined at Section 1 above.

**4. Access and Correction Rights**

Under the Personal Data (Privacy) Ordinance (the “Ordinance”) of Hong Kong, you have the right to request access to and correction of any Personal Information that you provided to us. You may make such a request by writing to our Data Protection Officer at <support@cregis.com>. In accordance with the Ordinance, we have the right to charge a reasonable fee for the processing of any Personal Information access request.


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