Terms of Service
Thank you for choosing Cregis services. Before using the Cregis Self-Custodial Wallet, please carefully read this agreement and the related agreements mentioned herein, especially the "Disclaimer and Limitation of Liability" clauses, which are highlighted in bold, to ensure you fully understand all terms of this agreement and independently consider the risks.
I. Confirmation and Acceptance of This Agreement
By downloading the Cregis Self-Custodial MPC Wallet software and creating or importing a wallet, you are deemed to have fully read and accepted all terms of this agreement. This agreement takes effect immediately and is binding on both parties.If we modify this agreement, we will announce the changes on our website in advance, and the modified agreement will take effect 30 days later. If you do not agree to the modified agreement, you have the right to stop using the relevant services. The parties may also separately modify the relevant services and corresponding agreement content through mutual consent.If you are under 18 years old, or if you are a person with no or limited civil capacity, please use the Cregis Self-Custodial Wallet under the guidance of your parents or guardians. You must comply with the laws of your country or region, and you must confirm that entering into and performing this agreement does not violate the laws and regulations of the country or region where you belong, reside, or conduct business activities.
II. Cregis Related Definitions
Cregis Technology Limited: The service provider in this agreement, registered at Units 2525-2526, 25/F, Sun Hung Kai Centre, 30 Harbour Road, Wan Chai, Hong Kong, hereinafter referred to as "Cregis" or "we".
Cregis Self-Custodial MPC Wallet Infrastructure: A cross-network digital asset management software developed by Cregis Technology Limited based on blockchain technology, hereinafter referred to as "the Cregis Self-Custodial Wallet".
User: Users must be natural persons with full civil capacity.
Create or Import Wallet: Refers to the process of using the Cregis Self-Custodial Wallet, confirming compliance with this agreement, and creating or importing a wallet.
Wallet Password: The password you enter as prompted by the software interface when creating the Cregis Self-Custodial Wallet. This password is used for payment confirmation. Once lost, you need to re-import the wallet to reset a new password.
Private Key: Composed of 256 random characters, it is the core element that allows users to own and use digital assets.
Public Key: Generated through cryptographic principles from the private key in a one-way derivation, used to generate blockchain digital wallet addresses, which serve as public receiving addresses.
Team: An organizational unit for user collaboration, where wallets, projects, approval workflows, and applications are all developed within the team's scope.
Project: Users can perform project-based differentiated management within the same wallet according to their business needs. Projects support integration with applications to extend asset usage scenarios.
Approval Workflow: Refers to a process where transactions meeting predefined conditions require sequential approval by personnel at each approval node. Only after final confirmation can the transaction take effect and be signed and sent to the blockchain network.
Application: Application services developed by third-party organizations or companies independently of the Cregis Self-Custodial Wallet. The specific service content is defined by third parties, and third-party application service providers bear full responsibility.
MPC Sharding: MPC sharding is Cregis's technical solution for private key management of each wallet. Based on open-source and audited cryptographic algorithm code, Cregis splits the wallet's private key into multiple shards, with each shard being only a part of the original private key. In Cregis's product system, the generation and assembly of shards are performed in a TEE-isolated memory environment, and the original private key never appears during the assembly process.
Mnemonic Phrase: Cregis combines random and encryption algorithms to provide unique mnemonic phrase generation. Users can use mnemonic phrases for key permission operations. Mnemonic phrases ensure that users have the highest authority over their assets, and Cregis will not read or store users' mnemonic phrases.
III. Cregis Service Content
The Cregis Self-Custodial Wallet is a non-financial institution payment service based on blockchain technology that we provide to you. You can make payments and receive funds through the Cregis Self-Custodial Wallet.
Service functions include:
Create or Import Wallet: Users will automatically create and generate new wallet addresses when registering for use. The Cregis Self-Custodial Wallet currently does not support importing external wallets. Users are responsible for any asset losses caused by forced imports.
Transfer and Receipt: You can use the transfer and receipt functions of the Cregis Self-Custodial Wallet to manage digital currencies by using MPC sharding for electronic signatures to modify the ledgers of relevant blockchains. Transfer refers to the payer using the payee's blockchain address to perform transfer operations. The actual transfer and receipt behaviors occur on the relevant blockchain network (not on the Cregis Self-Custodial Wallet).
Transaction Records: We will copy all or part of your transaction records through blockchain systems. However, transaction records are subject to the records maintained by blockchain systems.
Service Suspension: You acknowledge that, based on the "irreversible" nature of blockchain system transactions, we cannot suspend or cancel transfer transactions and other operations for you. However, under certain circumstances, we can suspend or restrict a user's operations on the Cregis Self-Custodial Wallet.
Team Collaboration: Collaborative management of assets through teams with multiple people, with division of labor managed through personnel permission management within teams.
Approval Workflow Settings: Users with permissions can set approval workflows. An approval workflow means that when a transaction meets the set conditions, it needs to be confirmed by personnel at each approval node in sequence according to the configured approval nodes. Only after final confirmation can the transaction take effect and be signed and sent to the blockchain.
Application Integration: Applications refer to Web3 applications developed by relevant third-party developers. The Cregis Self-Custodial Wallet supports users in directly using specified applications within the wallet client through account authorization and interface integration. These applications are independent of the functions and responsibilities of the Cregis Self-Custodial Wallet, and final interpretation rights belong to the third-party application developers.
Project Management: Projects are created based on wallets or applications. Users can further divide and manage business operations based on projects, achieving independent separation of personnel, data, and approvals.
IV. Precautions for Using Cregis Services
To effectively protect your legitimate rights and interests when using our services, we remind you to pay attention to the following matters:
We may suspend or terminate services for your account under the following circumstances:
• You violate laws and regulations or the provisions of this agreement • As required by relevant laws and regulations or competent authorities • Your user identification or account operations, fund flows, etc. are abnormal • Your user identification or account may generate risks • You may misuse another user’s information or operate another user’s account without authorization
- Cregis Service Rules
The payment and receipt limits available to you may vary due to factors such as limit control and risk control when you use the payment service, which can be configured by the business platform itself.
You acknowledge that user identification or account usage records, transaction data, etc., are all based on our system records. If you have objections to such data, you can promptly raise them with us, and we will actively verify them based on the relevant evidence you provide.
We will send you notifications through website announcements, emails, phone calls, text messages, internal messages, or client notifications, such as transaction progress updates or operational prompts. Please pay attention to these notifications in a timely manner.
You need to bear the risks of digital currency depreciation, exchange rate fluctuations, and income losses during your use of our services.
- Our Commitments and Declarations
Cregis is not a bank. The fund transfers involved under this agreement are all realized through blockchain technology. You accept the reasonable time required for fund transfers.
We will strictly manage our operations according to the laws and regulatory requirements of competent authorities.
When using our services, if you or your counterparty do not comply with this agreement or the operation prompts and rules in the relevant website descriptions, transaction pages, and payment pages, we have the right to refuse to provide services to you and your counterparty, and we are exempt from liability for damages.
Standard Service Fees
When you use our standard services, we have the right to charge you service fees according to the "Cregis Service Fee Rules". We have the right to formulate and adjust service fees, and the specific service fees are subject to what we actually charge when you use our services.
Enterprise Plan and Customized Service Fees
For enterprise plan or customized service customers, the specific fee standards are subject to the "Cregis Self Custodial MPC Wallet: Cooperation Agreement" (hereinafter referred to as the "Cooperation Agreement") signed by both parties. The charging items specified in the cooperation agreement include but are not limited to: • Number and fees of single-signature wallets and MPC multi-signature wallets • Team member expansion fees • API address and payment service fees • Tron energy discounts and other special offers • Other additional service fees
Additional Service Fees
If customers need to expand services beyond the scope of the agreement (such as adding team members, wallet addresses, or API quotas), they need to apply separately and pay corresponding fees. The specific fee standards are subject to the cooperation agreement appendix or the results of bilateral negotiations.
Fees for Other Product Services
For services related to other products (such as Payment Engine, TronGas, and Crypto Card), these fees are not included within the scope of Wallet Infrastructure services. Clients who wish to use these product services must sign separate agreements and pay the corresponding fees. Specific fee standards will be subject to the results of bilateral negotiations or the terms outlined in the new agreement.
V. User's Commitment to Legal Use of Cregis Services
You must comply with relevant laws and regulations and the laws and regulations of the country or region where you belong, reside, or conduct business activities or other businesses. You may not use our services for illegal purposes (including transactions of prohibited or restricted items), nor may you use our services in illegal ways.
You may not use our services to engage in acts that infringe on the legitimate rights and interests of others or violate national laws and regulations. Otherwise, we have the right to investigate or stop providing services, and you need to bear relevant legal responsibilities yourself. If this causes damage to us or other parties, you need to bear compensation liability.
The situations applicable to items 1 and 2 above include but are not limited to: • Infringing on others' reputation rights, privacy rights, trade secrets, trademark rights, copyrights, patent rights, and other legitimate rights and interests • Violating confidentiality obligations • Engaging in illegal transactions, such as money laundering, terrorist financing, gambling, selling firearms, drugs, prohibited medicines, pirated software, or other items deemed inappropriate for trading through our services • Providing gambling information or inducing others to participate in gambling in any way • Conducting transactions that do not match the transaction content claimed by you or your counterparty, or conducting false transactions • Engaging in behaviors that may harm our service systems and data
Accounts are for personal use only. You must fully understand and clearly know the legal responsibilities and disciplinary measures related to renting, lending, selling, or purchasing accounts, and promise to legally and compliantly open and use your personal account.
You understand that our services rely on accurate system operation and procedures. If system errors, failures, or improper gains by you or us occur, you agree that we can take appropriate corrective measures such as correcting errors and deducting funds.
You may not use reverse engineering methods to crack our systems and programs, nor may you copy, modify, compile, integrate, or tamper with the above systems and programs (including but not limited to source programs, target programs, technical documentation, client-to-server data, server data), nor may you modify or add or subtract functions of our systems.
VI. User Rights Protection and Information Security
We have always adhered to the principle of "customers first" and strive to bring you meaningful improvements. To protect your legitimate rights and interests when using our services, we promise to safeguard your rights and interests.
We always attach great importance to protecting your fund security and promise to implement cold and hot wallet protection to ensure user fund security.
We attach great importance to protecting your information, and use technical measures to encrypt and protect information stored on our servers to prevent leakage, tampering, or damage.
VII. Force Majeure, Disclaimer, and Limitation of Liability
Cregis will take reasonable security measures to protect your personal information under existing technical conditions to avoid information leakage, tampering, or damage. We are exempt from liability for our inability to provide normal services due to the following reasons: • Our system downtime for maintenance or upgrades • Force majeure events such as typhoons, earthquakes, floods, lightning, or terrorist attacks • Failures in your computer hardware and software, communication lines, or power supply lines • Your improper operation or use of our services through methods not authorized or approved by us • Viruses, Trojans, malicious program attacks, network congestion, system instability, system or equipment failures, communication failures, power failures, bank reasons, third-party service defects, or government actions • Despite the above provisions, we will take reasonable actions to actively promote service recovery
We may simultaneously provide services to you and your (trading) counterparty. You agree to explicitly waive any actual or potential conflicts of interest that we may have in such behavior and may not claim that we have legal defects in providing services based on this.
VIII. Supporting Rules and Agreements
To use Cregis services effectively, you also need to read and comply with the "Cregis User Registration Agreement" and other rules published on the Cregis website. Please be sure to carefully read and fully understand the content of each clause, especially clauses that exempt or limit the service provider's liability. If some clauses of the aforementioned agreements or rules are deemed invalid, it does not affect the validity of other content.
IX. Intellectual Property Protection
The content on our and affiliated companies' systems and Cregis websites, including but not limited to works, images, files, information, materials, website architecture, website layout arrangements, and web page designs, are legally owned by us or affiliated companies and include but are not limited to trademark rights, patent rights, copyrights, and trade secrets.
Without written consent from us or affiliated companies, please do not use, modify, reverse compile, copy, publicly disseminate, alter, distribute, publish, or publicly release the Cregis Self-Custodial Wallet programs or content.
Respecting intellectual property rights is your obligation. If violated, you need to bear liability for damages.
X. Applicable Law and Jurisdiction
The validity, interpretation, modification, execution, and dispute resolution of this agreement shall be governed by the laws of the Hong Kong Special Administrative Region. Disputes arising from this agreement shall be submitted to the Hong Kong International Arbitration Centre (HKIAC) for arbitration by mutual agreement of both parties.
XI. Other Provisions
Any translated version of this policy is provided solely for user convenience and is not intended to modify the terms of this policy. In case of conflicts between the Simplified Chinese version and non-Simplified Chinese versions of this policy, the Simplified Chinese version shall prevail.For matters not covered under this policy, you are required to comply with announcements and relevant rules as issued and updated by Cregis periodically.
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