# Transaction Resend

Solana transactions may fail due to network congestion or insufficient gas fees. Since the Solana blockchain does not provide a rollback mechanism for failed transactions, transactions must be manually resent. Please note that the funds and gas fees from the original transaction will remain frozen. To resend a transaction, <mark style="color:green;">**ensure your account has sufficient balance**</mark>. For assistance, please contact us at <mark style="color:green;">**<support@cregis.io>**</mark>.

**Steps to Resend a Transaction:**

1. If a Solana transaction remains in a "pending confirmation" state for over 5 minutes, the system will display a "<mark style="color:green;">**Resend**</mark>" button.<br>

   <figure><img src="https://3263384427-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fg3NzJ0yGNKhTsgI2zNjK%2Fuploads%2FYHO85szsjQ9BNzvoFFbD%2Fimage.png?alt=media&#x26;token=d9f11903-ed41-4ac5-bdee-d70c59b1fb78" alt=""><figcaption></figcaption></figure>
2. Click the button to enter the resend interface, where transaction details, including the gas fee, will be displayed. Click "Confirm" to proceed.\ <mark style="color:green;">**Note: Funds from the original transaction are frozen, and insufficient account balance will prevent further action.**</mark><br>

   <figure><img src="https://3263384427-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fg3NzJ0yGNKhTsgI2zNjK%2Fuploads%2FBhYmz9fD4wP0Y5eIkgPP%2Fimage.png?alt=media&#x26;token=1d321b40-8027-4936-afe9-1da91802c60d" alt=""><figcaption></figcaption></figure>
3. Complete identity verification after clicking "Confirm."<br>

   <figure><img src="https://3263384427-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fg3NzJ0yGNKhTsgI2zNjK%2Fuploads%2F6oYEazjNSO7hW0RigHg9%2Fimage.png?alt=media&#x26;token=d6a2c34e-99a3-419b-84ec-27769e6f6a87" alt=""><figcaption></figcaption></figure>
4. Once the transaction is successfully resent, a notification will appear. After the transaction is completed, the funds from the previous transaction will be unfrozen, and the <mark style="color:green;">**gas fee will not be deducted**</mark>.<br>

   <figure><img src="https://3263384427-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fg3NzJ0yGNKhTsgI2zNjK%2Fuploads%2FiGOjfoyUVX5kXsE40Svx%2Fimage.png?alt=media&#x26;token=3412b55a-ec3a-4b51-b21c-355119af297a" alt=""><figcaption></figcaption></figure>
