> For the complete documentation index, see [llms.txt](https://support.cregis.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.cregis.com/wallet-and-transactions/transaction/transaction-resend.md).

# Transaction Resend

Solana transactions may fail due to network congestion or insufficient gas fees. Since the Solana blockchain does not provide a rollback mechanism for failed transactions, transactions must be manually resent. Please note that the funds and gas fees from the original transaction will remain frozen. To resend a transaction, <mark style="color:green;">**ensure your account has sufficient balance**</mark>. For assistance, please contact us at <mark style="color:green;">**<support@cregis.io>**</mark>.

**Steps to Resend a Transaction:**

1. If a Solana transaction remains in a "pending confirmation" state for over 5 minutes, the system will display a "<mark style="color:green;">**Resend**</mark>" button.<br>

   <figure><img src="/files/NtjqAv7K5M1uABESqfqS" alt=""><figcaption></figcaption></figure>
2. Click the button to enter the resend interface, where transaction details, including the gas fee, will be displayed. Click "Confirm" to proceed.\ <mark style="color:green;">**Note: Funds from the original transaction are frozen, and insufficient account balance will prevent further action.**</mark><br>

   <figure><img src="/files/kqBKVZo2MuqSBXnfJ7M9" alt=""><figcaption></figcaption></figure>
3. Complete identity verification after clicking "Confirm."<br>

   <figure><img src="/files/DgNnH6wYo3cqbaI8leSx" alt=""><figcaption></figcaption></figure>
4. Once the transaction is successfully resent, a notification will appear. After the transaction is completed, the funds from the previous transaction will be unfrozen, and the <mark style="color:green;">**gas fee will not be deducted**</mark>.<br>


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