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  • Cregis Wallet Guide
  • Card Guide
  • Announcement
English
  • Introduction
    • Cregis Card
  • Card Policy
    • Card Fee Schedule
    • Shipping Policy
      • Shipping Rate and Shipping Time
      • Shipping Use Case
    • Country and Region Restrictions
      • Card BIN : 493728
    • Risk Control
    • Terms and Condition
  • Card Manual
    • KYB/KYC
    • Creation
      • Team Card
      • Individual Card
      • Physical Card Activation
    • Recharge
    • Transaction
    • Freeze Card
    • Permission Management
    • Physical Card Replacement
    • Card Setting
  • FAQ
    • Card Set Up FAQ
      • How can I check the card details of my Cregis Card?
      • How many virtual cards can I get?
      • Can I delete my Cregis Card?
      • Can I change my Cregis Cardholder Name?
    • Transactions FAQ
      • Why does my card status being confirming?
      • How to Report Suspected Fraudulent Transactions?
      • Why my Cregis Card transactions were declined?
      • What are the daily limits for my debit card?
    • Card Shipping FAQ
      • How Long Will It Take For My Physical Card to Arrive?
    • Application FAQ
      • How To Link My Cregis Card to Apple Pay?
      • Why can't my Crypto Card be used to pay for ChatGPT?
      • Do I need to pay an annual fee for the Cregis Card?
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  • Freeze Your Cregis Card
  • Unfreeze Your Cregis Card

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  1. Card Manual

Freeze Card

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Last updated 6 months ago

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Freeze Your Cregis Card

  1. Click the icon with a lock.

  1. After clicking the freeze card icon, you'll be asked to double confirm. Please click "Confirm"

  1. Before freezing the card, you need to authenticate first, then click "Confirm"

After freezing your card on the dashboard, you'll then receive an email notification and in-app notification that your card has been frozen. You'll also be able to see the tips on your dashboard to remind you to unfreeze the card before using it.

Unfreeze Your Cregis Card

  1. After logging into your Cregis Card dashboard, please click the icon with a lock.

  1. After clicking the icon, you'll be asked to double confirm. Please click "Confirm"

  1. Before unfreezing the card, you need to authenticate first, then click "Confirm".

As soon as you've inputted your password, click "unfreeze card" and the card should be unfrozen.