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  • Welcome
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  • Account Management
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      • Manage Your Pricing Plan
      • Paid Feature Activation
      • Manage Your Bills
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    • Security
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    • Manage Your Team
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      • Initiate Send Request
      • Approval Process
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  • Wallet and Transactions
    • Wallet
      • Create a Wallet
      • Wallet Member Management
      • Rename Your Wallet
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      • Message Signature
    • Token
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      • Transfer and Receive Payment
      • Transaction Speed Up and Cancellation
      • Transaction Resend
      • Transaction Dashboard
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      • Tron Energy Mode
  • Risk Management
    • Policy Engine
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    • AML Query
  • API
    • API Manual
      • Creation
      • Configuration
      • Query API access information
      • Create wallet address
      • Collection
      • Callback Query
      • Callback Setting
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      • Disable/ Delete an API Project
      • API Center for Developers
      • Integrating the TON Chain via API
    • API Type
  • Payment Engine
    • Introduction
    • Creation
    • Notification Setting
    • Settlement Setting
    • Payment and Settlement Records
  • Checkout Page
  • FAQ
    • Wallet Management
      • What is a Non-Custodial Wallet?
      • Why Can't I See the Team Wallet?
      • Why Does BTC Have Different Address Formats?
      • Can I Create Multiple Addresses Within a Single Wallet?
      • Why Does the Shard Not Support Adding Tokens?
      • Why Can't My Wallet Data Load?
      • Why Is My MATIC Missing?
      • Why Can’t the Member See the Shard Import Entrance When I Try to Authorize a Shard?
    • Transaction Management
      • Why Do Multi-Signature Wallets Require All Parties to Be Online Simultaneously?
      • Why Can't I See the Signature Option in My Team Activity?
      • Why Is My Transaction Status Stuck at "Pending"?
      • Which Policy Executes First if Priorities Are Equal?
      • Why Does It Display 'Please Import the fragment First' When Sending a Transaction?
      • What Should I Do if My Wallet Receives Blacklisted USDT (Black U)?
      • Why Do Some Addresses Require Activation Fees?
      • Can Auto-Signing Continue When Cregis Is Closed?
      • What Are the Differences Between Advanced Mode and Standard Mode for Gas Fee Settings?
      • What is Tron Energy Mode?
      • Can I use the team account balance to pay for the gas fee?
      • Can I Authorize My Employees to Sign?
    • API Management
      • Can I Edit the Type After an API Project Is Created?
      • Why Can't I Find the Option to Create an Order Collection Project?
      • Will the System Stop Immediately After API Address Limits Are Reached?
      • Is It Possible to Initiate Withdrawal Requests Directly via API?
      • What Should I Do When an Abnormal Callback Occurs?
      • Why Does the API Return Unsupported Token When Integrating TON?
      • What should I do if users transfer funds to a stopped project's address?
      • What Should I Do if My Team Version Expires and API address Funds Cannot Be Collected?
      • Is There a Limit on the Number of Transactions Per Collection?
    • Team Account Management
      • Why Can’t My Team Account Be Upgraded?
      • How to Handle Shards When a Member Leaves the Team?
      • How to Disband a Team?
      • How to Invite Team Members?
      • Why Can't I Perform Actions After Editing Permissions?
      • How to Set Up an Approval Process?
      • Will My Team Stop Functioning If I Don’t Renew the Subscription After It Expires?
    • Account Security
      • What is MPC?
      • Is There a Risk of MPC Shards Being Stolen?
      • Where Are My Assets Stored When Using Cregis?
      • What is a TEE Environment?
      • How to Safely Handle a Lost Recovery Phrase?
      • How to Safely Handle Lost or Damaged Devices?
      • How to Enable and Disable Address Book Verification?
      • What is a Policy Engine?
      • What Should I Do If I Forget My Transaction Password?
    • Others
      • How Can I Reimport My Cregis Wallet?
      • Does Cregis Offer a Testing Environment?
      • How Long Does KYB/KYC Approval Take?
      • How to Troubleshoot Issues When Installing the Cregis Application?
      • Why Can’t I Access My Testing Environment?
      • How Can I Check My Cregis Version?
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    • Terms of Service
    • Personal Information Collection Statement
  • Cregis Support
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  1. FAQ
  2. API Management

What Should I Do if My Team Version Expires and API address Funds Cannot Be Collected?

PreviousWhat should I do if users transfer funds to a stopped project's address?NextIs There a Limit on the Number of Transactions Per Collection?

Last updated 6 months ago

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You can locate the address within the project and manually transfer the funds from that address.