How to Troubleshoot Issues When Installing the Cregis Application?

If you encounter issues installing the Cregis application on a Windows device, it may be due to missing required drivers. Follow the steps below to resolve this issue:

1. Verify Your System Type

   • Navigate to System in the Settings menu.

   • Go to About in the System Settings. On the right-hand side, locate System Type to check if your device runs a 64-bit or 86-bit operating system.

2. Install the Required Driver

   • Based on your system type, download the corresponding driver:

     • 64-bit: Download Here

     • 86-bit: Download Here

   • Locate the downloaded file (“VC_redist.x64” or “VC_redist.x86”) and double-click to start the installation.

   • Agree to the terms and click Install.

   • When prompted, click Yes to allow the installation.

   • Once completed, click Close to finish the driver installation.

3. Reinstall the Cregis Application

   • After successfully installing the driver, reinstall the Cregis application to resolve the issue.

If the problem persists, please contact our customer support at [email protected] for further assistance.