How to Troubleshoot Issues When Installing the Cregis Application?
If you encounter issues installing the Cregis application on a Windows device, it may be due to missing required drivers. Follow the steps below to resolve this issue:
Verify Your System Type
Navigate to System in the Settings menu.
Go to About in the System Settings. On the right-hand side, locate System Type to check if your device runs a 64-bit or 86-bit operating system.
Install the Required Driver
Based on your system type, download the corresponding driver:
64-bit: Download Here
86-bit: Download Here
Locate the downloaded file (“VC_redist.x64” or “VC_redist.x86”) and double-click to start the installation.
Agree to the terms and click Install.
When prompted, click Yes to allow the installation.
Once completed, click Close to finish the driver installation.
Reinstall the Cregis Application
After successfully installing the driver, reinstall the Cregis application to resolve the issue.
If the problem persists, please contact our customer support at [email protected] for further assistance.
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